The Cure for America’s Internet
June 3rd, 2008 by tkarrYou can see them parked outside of libraries and coffee shops in towns scattered across the hills of Western Massachusetts. They’re identified by the blue glow emitting from inside their cars.
Across the state, 95 towns have limited or no access to high-speed Internet. People in Massachusetts’ more rural western half have had to resort to a game of Internet hide and seek — searching out wireless hotspots, with laptops plugged into car lighters and nestled in their laps.
Building the Net Superhighway |
Maureen Mullaney of Ashfield, Massachusetts, lives in one of these under-served towns. She seeks out these roadside hotspots so her children can do research for school projects. “How silly is it that in this day and age you have to get in your car, drive to the general store so your daughter can researchers the rivers and traditional clothing of Chile?” she asks.
“Even if every person in my town is screaming out loud for high-speed Internet that would still just be 1,800 people.”
But Maureen and her neighbors are not alone. While a generation of Americans can barely remember life without a Google search at our fingertips, millions of households still can’t send an e-mail, let alone pay bills online, check the weather or conduct research for school.
A Broadband Backwater
The shortcomings of the U.S. broadband market are tremendous – more than 10 million U.S. households remain un-served, while nearly 50 million homes are priced out of subscribing to broadband services – and the social and economic consequences are dire.
Late last month, yet another global survey confirmed this, showing the U.S. to be more of an Internet backwater than a world leader. According to the Organization for Economic Cooperation and Development (OECD), Internet access and services in America have slid to 15th place among 30 developed nations, a drop from our 12th place ranking in 2006, and from fourth in 2001 when the OECD began its international survey.
In real terms this means Internet users in Japan pay little more than half the price (65 cents to the dollar) for an Internet connection that’s 20 times faster than what’s commonly available to people in the United States.
Yet people in the U.S. are still stuck off the grid, or with unreliable and slow dial-up, with little relief in sight.
A Man, No Plan, The Internet
The reasons for America’s digital decline are many. But first is this: Other developed countries have enacted comprehensive national plans to connect more of their citizens to a fast, affordable and open Internet. The U.S. stands alone among OECD countries without a national broadband program.
We do have national broadband rhetoric, though — and an army of well-heeled apologists to trumpet “successes” and gloss over problems. And the damage is now beginning to show.
In 2004, President Bush pledged “to have a universal, affordable access for broadband technology by the year 2007.”
As if on cue, last year, Mr. Bush’s chief Internet officer John Kneuer declared “Mission Accomplished” — that all the international surveys were misleading and that the “free market” had ensured that Americans across the country enjoy real choice in high-speed internet access.
The Hand of the Duopoly
Kneuer’s Pontius Pilate approach is now familiar to the Bush administration –America’s problems will disappear with a wave of the magical hand of the free market.
What he and his White House compatriots refuse to acknowledge, though, is that a free market approach for Internet services in the U.S. is a chimera. The only hand in play here belongs to the phone and cable duopoly, which controls broadband access for more than 98 percent of homes.
The net effect of this duopoly is a dearth or real choices; allowing providers like AT&T and Comcast to exact high prices from Internet users, while delivering connections that are too slow — and, often in the case of cable, too congested – to meet growing demand.
The market imbalance is beginning to take its toll. A Brookings Institution study counts 300,000 new American jobs each year for every 1 percent increase in broadband adoption.
Larry Page, Google’s co-founder and president, put it a different way. “We’re pretty far behind and for us it’s a big problem because we have our main headquarters in the U.S. and our employees have only a one megabit service,” he told me during his recent visit to Washington.
“If we’re thinking about building the next generation of Internet services they’re not going to be on one megabit services, they’re going to be 100 megabit services and we’re not going to end up developing those… In terms of the U.S. being competitive, it’s very important for us to be leading that rather than following. And we show no signs of being able to do that.”
Free Market Mumbo Jumbo
Our inability to truly wire the nation is itself the result of poor policy decisions. For decades, U.S. communications legislation has been held captive by lobbyists working for–you guessed it– the phone and cable companies.
These Internet service providers are among the most prolific spenders in Washington. They spend hundreds of millions of dollars on lobbyists, campaign contributions, P.R. firms and paid junkets to help ensure that special rules are written in their favor.
For all their talk about the free market, the cable and telephone giants work aggressively to force through regulations that protect their market duopoly, close the door to new market entrants and competitive technologies, and increase their control over the content that travels across the Web
Japan Pries Open Its Market
In 2000, Japan faced a similar dilemma – an Internet industry stifled by the heavy hand of a few network gatekeepers. But the government responded by pulling together the nation’s leaders from the pubic and private sector to launch an “e-Japan strategy” aimed at connecting 40 million of Japan’s 46 million households within five years.
The Japanese government quickly moved to create a highly competitive private sector by compelling regional telephone companies to open their residential lines to wholesale access by other competitors. They also adopted policies to prevent the type of online discrimination that has reared its head recently in the U.S.
In 2001, Japan counted only 2.2 broadband subscribers per 100 inhabitants. By mid-2004, ultra-high-speed broadband connections were available to more than 80 percent of Japan’s citizens. By 2006, Japan declared that it had surpassed the broadband goals of e-Japan and was ready to launch its next national strategy, called “u-Japan“. The “u” takes the nation’s broadband beyond “ubiquitous,” to become “universal,” “user-oriented,” and “unique.”
Getting Behind a Big Idea
Free Press’ own research found that most of the countries with similar universal and open access policies had nearly twice the level of broadband penetration as those that did not.
The OECD seems to agree. “Governments providing money to fund broadband rollouts should avoid creating new monopolies,” according to its report summary. They recommended that any public broadband infrastructure “should be open access, meaning that access to that network is provided on non-discriminatory terms to other market participants.”
Public policy should be designed to make it profitable for corporations to behave in ways that better serve both the free market and the public interest. And we’re seeing more and more from international examples that that requires a shared vision with a light but clear legislative touch. (This issue will be widely discussed this coming weekend as Internet activists, visionaries and innovators come together in Minneapolis at the National Conference for Media Reform).
When President Eisenhower set Americans to work building the nations’ Interstate Highway System he mobilized members of Congress from both sides of the aisle to appropriate federal funds and create corporate incentives for the construction of 41,000 miles of new roads. It was the largest infrastructure project in American history to that point, but the $25 billion in federal money set aside to build the nations main arteries yielded an almost immediate boost to our economy.
The construction of a universally accessible Internet superhighway ranks as important today, and it can be accomplished with even stronger collaboration between the public and private sector.
Future policymakers who are serious about America’s well-being should learn from our failings and from success in other countries so we can deliver the vast benefits of an open connection to every American. It’s time we started construction.
(photo Courtesy of Pete and Genevieve on Flickr)




June 3rd, 2008 at 8:40 pm
The above claims of a “duopoly” are, fortunately, false. There are more than 4,000 independent ISPs in the United States — that’s more than 40 per state! — and one of them is most likely near you. (If consumers fail to patronize them, it is often their own fault for failing to do so much as a Google search for excellent, local alternatives.)
Unfortunately, the laws and regulations favored by Free Press (the lobbying corporation which is actually behind the “Save the Internet” site) would actually destroy independent ISPs — which already face anticompetitive tactics and an unfavorable regulatory environment — by forcing them to allow their bandwidth to be taken without compensation.
Want a fast, economical connection to the Internet for every American? The way to do it is not by regulating independent ISPs out of business but rather by encouraging them. See my remarks to the FCC at http://www.brettglass.com/FCC/remarks.html for more.
June 3rd, 2008 at 10:08 pm
Here’s the state map, in case anyone’s curious. Verizon announced last month that they’ve started bringing access to 23 new communities across the state. Governor Patrick announced an $25m bond initiative initiative last fall which has yet to be acted upon by the legislature.
June 4th, 2008 at 4:40 am
America’s broadband market suffers from an intractable lack of competition. Many consumers have a choice today between a telephone company and a cable company. Many others have only one or no choice for a high-speed Internet connection.
This is a fact borne out by many broadband surveys including, but certainly not limited to, those conducted by Free Press. The Congressional Research Service has described the current market as a “broadband duopoly,” where telephone and cable companies face little real competition. The FCC’s own skewed July 2006 figures still showed an overwhelmingly concentrated broadband market, with telephone companies and cable companies controlling access to 99.6 percent of all U.S. consumers. Believe it or not Karr’s 98 percent figure above is conservative.
GAO found that the share of alternative broadband platforms also has been decreasing steadily over time, from a less-than-impressive 2.9 percent in 1999 to an anemic 0.4 percent today. While emerging technologies may eventually enable viable competitors, such channels currently do not compete in terms of speed, price, availability, or technological maturity.
Each of the supposed technology alternatives –- such as broadband over powerline (BPL), satellite internet, and 3G wireless — provide no real competitive option. In particular, 3G wireless fails the test because, among other drawbacks: (1) most services do not qualify as “high speed” under the FCC’s current definitions; (2) data plan prices typically are at least double what consumers pay for cable or DSL service; (3) wireless providers block many common Internet applications and services, foreclose outside network attachments, and reserve the right to terminate service arbitrarily for using “non-conforming” services; (4) few consumers have substituted wireless broadband service for wireline broadband service; and (5) the FCC’s figures include all owners of 3G phones, whether or not they have purchased or used them for Internet access.
These factors and others paint a picture of a country with a major competition problem in the broadband market.
June 4th, 2008 at 2:42 pm
[…] need I mention that the US is way behind in offering broadband services to all American’s? Late last month, yet another global survey confirmed this, showing the […]
June 4th, 2008 at 6:45 pm
There isn’t an “intractable” lack of competition — in fact, there’s not a lack of competition, period! As I’ve already mentioned, there are at least 4,000 WISPs in the United states — 80 per state (not 40 per state, as I stated earlier; that was a typo). Instead of pretending that there is, and seeking to regulate the Internet, “Save the Internet” should be out promoting more competition from these consumer-friendly, small, local businesses. It should be trumpeting their existence and lobbying to get them more wireless spectrum and better attachments to the Internet backbone. Attempting to regulate ISPs will KILL competition, leaving US citizens entirely at the mercy of what will then really be a cable and telephone duopoly.
June 7th, 2008 at 2:40 pm
Mr. Glass,
Your contention is flat out ridiculous.
Most Americans have exactly one choice for FTTH: cable to the home. As for copper, which I believe you’re describing, technological limitations keep speeds from reaching anywhere near what the telcos promised us in the 90’s (see “The $200 Billion Broadband Scandal“).
Exactly how many of your “4,000 ISPs” are delivering 10-100 MBps to the home?
The FCC’s “Brand X” debacle prevents the wholesaling of cable that would truly benefit all Americans.
As an added bonus, Kevin Martin (our beloved head of the FCC, whose former firm — Wiley Rein — counts Verizon as perhaps it most important client) is likely to approve the absorption of Alltel by Verizon, further reducing competition.
Thanks, FCC! We’re left with Ma Bell redux and the American consumer gets the shaft.